How NaMatch handles your personal data.

This policy explains what we collect, why we collect it, who we share it with, and the rights you may have over your data.

Who owns NaMatch

NA Group. London, United Kingdom

What data we collect

We may collect your name, email address, phone number, profile photo, CV or work history, location, availability, messages, uploaded documents, payment and billing information, device data, and app usage data.

Why we collect data

We use personal data to create and manage accounts, match users with suitable workers or opportunities, process payments, provide customer support, prevent fraud, improve the app, and comply with legal obligations.

Payment information

Payments are handled by Paystack or another secure payment provider used by NaMatch. NaMatch does not store your full card details. We may keep payment references, billing records, transaction status, and related support information.

Who data is shared with

We may share relevant data with employers, families, workers, or service providers using the platform; Paystack or other payment processors; hosting providers; analytics providers; customer support tools; and legal or regulatory bodies where required.

International transfers

NaMatch may involve users, workers, payment providers, and service providers in more than one country, including the United Kingdom and Nigeria. Your data may be processed in more than one country where necessary to provide the service.

How long data is kept

We keep account data while your account is active. Some records, including payment, accounting, support, safety, fraud-prevention, and legal records, may be kept after account deletion where required or reasonably necessary.

Your rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to use of your data, and to withdraw consent where processing is based on consent. UK users may complain to the Information Commissioner's Office.

Children

NaMatch is not intended for children under 18. Users must not create an account or use the platform if they are under 18.

Contact details

For support, email support@namatch.com. For privacy requests, email privacy@namatch.com and include the email address linked to your account.

Email privacy team